Shipping policy

Shipping & Delivery

We offer free tracked shipping across Europe — limited time offer.

Processing Time
All orders are carefully prepared and processed within 1–2 business days (excluding weekends and public holidays).

Delivery Time
Estimated delivery time is 5–14 business days, depending on your location. We work with trusted shipping partners to ensure safe and reliable delivery. Maximum delivery time is 30 business days depending on the destination country.

Multiple Items Shipping
If you order multiple items, please note that they may be shipped separately. This is because products can be stored in different warehouses and may be delivered by different shipping providers. As a result, items may arrive at different times.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your order at any time and follow its journey step by step.
Please allow 24–72 hours for tracking updates to appear.

Secure & Protected Shipping
Every order is securely packaged to ensure it arrives in perfect condition. Your shipment is protected during transit.

Shipping Locations
We currently ship to most European countries.

Need Help?
If you have any questions about your order or shipping, our support team is always ready to assist you - boutiqueorelia@gmail.com